SHIPPING & RETURNS
SHIPPING POLICY
We currently use USPS flat rate shipping and charge the cost of shipping. If the website overcharges you at any point, we will refund the difference.
Insurance up to a $50 value is included with USPS. If you’d like additional insurance, that will be charged separately.
When an order is received, we try to get it packed and shipped the next day. If an order is placed on the weekend, it is shipped Monday. Sometimes delays happen, but I will always try to notify customers and keep them updated.
If the shipping costs seem off to you at checkout, please feel free to reach out via email or chat. It is very difficult to determine a one size fits all approach when shipping crystals/minerals.
It is never our intention to overcharge for shipping.
RETURN & EXCHANGE POLICY
We do not accept returns or exchanges.
We have tried our best to ensure all angles of the items are shown in the pictures and a size gauge has been provided. Any "imperfections" are depicted in the photos as well. Some coloring may be different in person versus in person due to varying settings on individual screens.
Please make sure you are comfortable with the items you are choosing before completing your purchase. We want our customers to love their purchases and be excited when they receive them.
Additional pictures or a video is available by request.